Why CSG?

Ten Reasons Why Over 200 Companies in the Los Angeles and Las Vegas Areas Trust Computer Solutions Group, Inc. to Support and Manage Their Computer Network

1. We GUARANTEE a 15 minute response time to network emergencies. If your network suddenly takes a turn for the worst, for whatever reason- our Network Operations Center (NOC) will most likely be aware of the problem before you are. Either way, we will respond to your emergency in 15 minutes or less, guaranteed.
2. We give you a Help Desk. Call us as much as you want for immediate technical assistance. No more waiting hours for someone to call you back when you need help. Our certified engineers can assist you right over the phone, just call our toll-free support phone number.
3. We use a “flat-fee” pricing structure, that brings you unlimited support. Our unique pricing model allows your company to easily and effectively budget for IT costs. There are no surprises at the end of the month, and no more hourly billing charges.
4. We grow with your business. Our computer support services are designed to easily scale as we help you grow your business. With our predictable pricing model (see #3), it is easy to understand the IT costs of bringing on an additional employee, for example.
5. We are a Microsoft Gold Partner. CSG maintains the highest-level certification attainable by Microsoft. But we don’t stop there. Our engineers have earned certifications from many other vendors including Cisco, Novell, Sonicwall, and Apple. In 2008, we were chosen in to sit on the Ingram Micro Services Council, a Fortune 100 company. Additionally, our engineering team participates in a year-round continuing education program to ensure they are up-to-date with the newest trends in computer technology.
6. We are proactive. Unlike other computer support companies that wait for something to break so they can charge you more hourly fees, our goal is to make sure your computers don’t break down in the first place. So say goodbye to all that wasted time and lost productivity and just relax knowing that CSG is monitoring your network 24/7.
7. We are far less expensive than hiring a full-time IT guy. Just run the numbers. By outsourcing your computer support to us, we can save you thousands of dollars on HR Costs, salaries, taxes, and benefits while giving you the expertise and experience of an entire IT Department.
8. We have attained CompTIA's Security Trustmark accreditation. The Security Trustmark is a vendor-neutral accreditation developed by the Computing Technology Industry Association (CompTIA), an organization committed to advancing the growth of the IT Industry. CSG is the only outsourced IT support firm in Los Angeles and Las Vegas to carry this certification. This means you can trust our technology recommendations.
9. We are trusted in Los Angeles and Las Vegas. CSG is the preferred computer vendor for the Ronald Reagan Presidential Foundation, The Century City Chamber of Commerce, as well as the Los Angeles Rotary Club (LA5). These organizations have come to trust CSG with maintaining their technology infrastructure.
10. We are the ONLY computer support company that offers a no-risk, 90 Day 100% money back guarantee. When you hire CSG as your IT department, we will quickly put a stop to your daily computer problems, and ensure your network stays safe and secure. If, after 90 days, you are not completely satisfied we will refund your money, no questions asked.